Hung Up on Live Operators?

12 August 2013 - 16:10, by , in Uncategorized, No comments


Think an IVR Solution Instead

Almost every day at work, I get reminded of just how impatient people can be.  In our modern world, consumers want immediate response and service.  If they are on hold for a minute, they’ll think it’s 5 minutes.

That’s where an IVR system can pay off for your company.  You likely don’t have enough live operators to serve your customers, especially if you are doing broadcast promotions where consumers will call in immediately after the announcement.

It may not be sexy any more, but IVR is still a great way to maximize leads from your promotional dollars.



IMPATIENT CONSUMERS: IVR solutions can decrease those leads lost by slow response time.

About author:

Leave a Reply