Advanced Telecom Services, Inc., established in 1989 in suburban Philadelphia, has been providing interactive telephone services for four decades. Over that time, there has been a tremendous change in the way that consumers interact and communicate with companies. We’ve seen an evolution from the landline phone, to the internet, and most recently to mobile. Despite these staggering changes in communication, the company continues to evolve and serve its core markets of media, advertisers, advertising agencies, and brands.
Advanced Telecom Services (ATS) is a long-time provider of inbound and outbound Interactive Voice Response (IVR) services. IVR is what the company was built on and that building continues today. With over 28 years of development, and having provided over 35,000 IVR solutions, there’s a good chance that we’ve already done something that fits your needs. As a result, we likely not only have the experience, but we might also be able to pull some already-developed software off the shelf that will get your program operational sooner and with a lower initial investment.
In today’s complex world, however, companies need to take an omnichannel approach to communications. That means that your business needs to touch its customers with multiple mediums that provide the same message. And, today, the world has clearly gone mobile. The mobile revolution isn’t coming; it’s already here. Consequently, your program needs more than just IVR. You’ll need to supplement it with mobile technologies such as SMS marketing, MMS marketing (picture messaging), and text to landline. When it comes to communicating with your customers, we’ve not only kept up with the mobile revolution, we actually wrote the book on it.
You can have the best technology in the world, yet if nobody knows about your brand, it won’t matter. That’s why our evolution has included the establishment of our mobile technology division, ATS Mobile, and our mobile-first digital agency, Purplegator. Our creative talent will help you get the word out about your services with the ultimate goal of increasing your bottom line revenue.
So, do you like what you find with the Advanced Telecom Services portfolio of companies? When you’re ready to expand, we’ve got you covered with our international offices in Toronto, London, and Prague.